Saturday, September 7, 2019
Emotions in the workplace Essay Example | Topics and Well Written Essays - 1500 words
Emotions in the workplace - Essay Example Emotions play an important role not only in a personal life of a person but also in his social and professional life. Hence, people who know how to handle their emotions intelligently, tend to succeed in their personal and professional lives. However, for emotions to be handled intelligently, it is important to know the different concepts of emotions. Emotion recognition is one of the most important aspects of emotional intelligence. Emotions of a person affect his communication pattern to a great extent, as emotions not only influence the thinking pattern of a person but also influence the physiology of a person. The behavior of a person is a result of an emotional state that he is going through. Hence, different emotions create different types of physiological changes in human being (Barlow and Maul 2000). They create physical activities and impulses that motivate a person to behave in certain way (Frijda 1986). For example, if a person is sad, he will sit with slouched shoulders and if a person is feeling happy, he will communicate openly and will display pleasant expressions on his face. This shows that different emotions are accompanied with different body gestures and expressions. Hence, if one needs to know how a person is likely to behave or react, one should read the emotion related clues given in his body language (Barl ow and Maul 2000). The ability to read the emotional state of a person through physical clues is known as emotion recognition. According to Mayer et al. (1990), emotion recognition is an ââ¬Å"accurate appraisal and expression of emotions in oneself and othersâ⬠(Elfenbein, Marsh and Ambady 2002). Emotion recognition is the ability to perceive other peopleââ¬â¢s emotion. It has been found that it is easy to read emotions from facial expressions of a person than from any other body language clues. Hence, it is vital to have an ability to read facial expressions (Elfenbein, Marsh and Ambady 2002). As emotion recognition is
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